New UPDATED Appointment Procedures:
We would like to take this opportunity to go over them.
Entrance/Parking Advisory:
Please use our Main Street entrance for all appointments prior to 10 am and after 6 pm. Parking is available on South Street/Town Hall parking lot (6hr max) or parallel park on Main Street (2hr max)
Upon Arrival:
If you have an appointment, you may enter our spa a few minutes prior to your service time. Therefore, you can check in, authorize contactless check out, make future appointments and use the powder room if needed prior to your service.
If you do not have an appointment, please text 774-487- 6506 for permission to enter.
DISCLOSURE:
We strive to provide you with the best possible service while maintaining mandated policies by the State of Massachusetts. We hope you thoroughly enjoy your service but please note we will not honor any refunds due to changes in mandated protocol, PPE requirements, or any COVID-19 related issues beyond our control.
Our primary goal is safety for all. We look forward to your visit!
Sincerely,
Solstice Day Spa Staff
We would like to take this opportunity to go over them.
Entrance/Parking Advisory:
Please use our Main Street entrance for all appointments prior to 10 am and after 6 pm. Parking is available on South Street/Town Hall parking lot (6hr max) or parallel park on Main Street (2hr max)
Upon Arrival:
If you have an appointment, you may enter our spa a few minutes prior to your service time. Therefore, you can check in, authorize contactless check out, make future appointments and use the powder room if needed prior to your service.
If you do not have an appointment, please text 774-487- 6506 for permission to enter.
- PLEASE do not come in if you even think you may be sick with ANYTHING! Our cancellation policy does not encompass sick cancellations. All sick cancellations will be eligible for re-booking a minimum of 2 weeks from cancelled appointment.
- You will be required to wash your hands upon arrival and wear a face covering during all your services, unless instructed otherwise by your service provider during a facial or face waxing.
- If you are coming with a friend, they must be receiving a service. We are not permitted to have guests without appointments.
- Beverage service and reading material will no longer be available, please bring a water bottle with you!
- Please, whenever possible remain 6’ apart from other patrons.
- Plan ahead! Payment can be processed by the credit card you provided and approved to secure your appointment. You may pay by cash with the exact amount only, no change will be available.
- Cash gratuities for exact amount given directly to your technician are our preferred method. You may also directly VENMO your technician.
- Before your appointment, let us know your retail wish list and we will try to have it on hand for your visit.
DISCLOSURE:
We strive to provide you with the best possible service while maintaining mandated policies by the State of Massachusetts. We hope you thoroughly enjoy your service but please note we will not honor any refunds due to changes in mandated protocol, PPE requirements, or any COVID-19 related issues beyond our control.
Our primary goal is safety for all. We look forward to your visit!
Sincerely,
Solstice Day Spa Staff
